Privacy Policy

We take the protection of your personal data very seriously and adhere to the rules of the data protection laws. Your data will be treated confidentially and under no circumstances will the collected data be passed on to third parties.

You have the following rights according to the General Data Protection Regulation (GDPR)

„Right to information:”
They may, in accordance with Article 15 of the GDPR, request confirmation that the data concerned are being processed. If this is the case, you have a right to information about the processed information.

„Right to withdraw consent:”
If the processing of your personal data is based on consent, you have the right to revoke this consent at any time in accordance with Article 7 GDPR.

„Right of appeal:”
If the processing of your personal data is necessary to protect the legitimate interests of our company, you can object to the processing at any time in accordance with Article 21 GDPR.

„Right to cancellation:”
If you have revoked your consent, objected to the processing of your personal data (and there are no legitimate reasons for the processing), your personal data are no longer necessary for the purposes of the processing, there is a corresponding legal obligation or your personal data have been processed unlawfully, you have the right to request the deletion of your personal data in accordance with Article 17 GDPR.

„Right to correction:”
If your personal data have been processed incorrectly, you have the right, in accordance with Article 16 of the GDPR, to request the correction of these data without delay.

„Right to limitation of processing:”
Under the conditions of Article 18 of the GDPR, you have the right to request that the processing of your personal data be restricted.

„Right to data transferability:”
According to Article 20 GDPR, you have the right to receive personal data provided by you in a structured, common and machine-readable format.

„Right to complain:”
Under Article 13 GDPR, they have a right of appeal to the competent supervisory authority.

To exercise your rights, you can contact us at the following e-mail address:
info@loenshotel.de  +49 5131 49880
Mr. Edy Corak, Loens Hotel, Hermann-Loens-Strasse 29, 30827 Garbsen - Berenbostel

Personal data

Personal data that is processed by us in the context of a general contact inquiry by e-mail or contact form will only be stored for as long as is necessary for the respective correspondence.

Personal data requested by us in connection with booking a room will only be stored for as long as this is necessary for the execution of the contract and any subsequent contract-related correspondence or, in the case of documents relevant under commercial and/or tax law, which contain personal data, as long as the statutory periods of the Commercial Code and the Fiscal Code provide for the safekeeping of these documents.

For general inquiries sent to us by e-mail or contact form, the corresponding personal data will only be stored for the purpose of the respective correspondence. Any further processing does not take place.

Personal data such as name, address, telephone number or e-mail address are not recorded unless you provide us with this information voluntarily, e.g. to process enquiries, to process room bookings, for comments, for newsletter registration or for enquiries via the contact form. The data provided voluntarily will be used exclusively for the purpose for which they were provided.

Legal basis for the processing of personal data in connection with general enquiries by e-mail or contact form: Personal data processed in connection with a general request by e-mail or contact form are processed on the basis of a consent, Article 6 GDPR.

Legal basis for the processing of personal data in connection with a room reservation: Personal data processed in connection with a room reservation are required to fulfil the relevant contract, Article 6 GDPR.

Server log files / statistical evaluations

Log files are recorded on the servers via the access of the user of the pages, in particular fixed or dynamic IP address of the calling user, pages accessed, browser type, referrer addresses, access date and access time. We can access this data. The data contained in the log files are used exclusively for statistical purposes. Unless required by law, the user is not identified.

Cookie Policy

This website uses session cookies, i.e. text files that are stored on your computer. Persistent cookies recognize that your PC has already had a connection to a web offer, „session cookies” store last viewed offers. „Session cookies” are deleted at the end of the session. By using cookies in the form we have chosen, you will not suffer any disadvantages. You can generally accept or exclude the setting, i.e. saving of cookies, by means of the corresponding settings of your browser.

Security of your data

We have implemented appropriate security mechanisms to protect your personal data. Your personal data that you enter in our contact/reservation form will be transmitted to us encrypted using the industry standard Transport Layer Security. Our TLS certificate was issued by Sectigo (formerly Comodo). Our web server uses HTTP Strict Transport Security Preloading (HSTS Preloading), Perfect Forward Secrecy (PFS) and Content Security Policy (CSP).

Observatory by Mozilla rates our TLS encryption as A+

loenshotel.de - Observatory by Mozilla Report
loenshotel.de - SSL-Labs Report
loenshotel.de - securityheaders.io Report

Privacy Policy - May 2018